Privacy Policy

1. Personal Information We Collect During registration and use of the Service, we collect the following information: email, name, password (stored encrypted), organization affiliation information, service usage records (apps created, conversations, AI usage, etc.), and access information (cookies, etc.).

2. Purpose of Use We use personal information to identify and authenticate members, provide and improve the Service, manage AI usage and costs, provide customer support, process payments, and fulfill legal obligations.

3. Retention and Use Period Upon account withdrawal, your information is destroyed without delay. However, information that must be retained under applicable laws is kept for the relevant period.

4. Provision to Third Parties and Outsourced Processing In principle, we do not provide personal information to external parties. However, to the extent necessary to provide the Service, we may outsource processing to AI model providers, cloud infrastructure providers, payment providers (e.g., Lemon Squeezy), and others, and when doing so we implement protective measures in accordance with applicable laws.

5. Cookies We use cookies for essential functions, such as keeping you logged in, and to improve the Service. Users can manage their use of cookies through their browser settings or the site's cookie consent banner. If essential cookies are declined, some features may be restricted.

6. User Rights Users may request to access, correct, delete, or suspend the processing of their personal information. Requests may be made to the contact below, and the Company will act without delay in accordance with applicable laws.

7. Contact Data Protection Officer / Inquiries: privacy@collabby.ai